Privacy Policy

Information We May Collect

Depending on how you contact Bizzo Towing Services, the following information may be collected:

• Name
• Phone number
• Email address
• Vehicle details
• Pickup and destination information
• Access details
• Enquiry messages
• Photographs voluntarily provided to Bizzo
• Basic website analytics and technical information

Depending on the website tools in use, technical information may include a visitor’s IP address, browser or device type, pages viewed, approximate location, referring website and visit date and time.

[Confirm the analytics tools used and the technical information they actually collect before launch.]

How Information Is Collected

Information may be collected when a visitor:

• Calls, texts or emails Bizzo
• Submits a website enquiry form
• Provides information while arranging towing or transport
• Uses the website

Why Information Is Used

Information may be used to:

• Respond to enquiries
• Assess towing and vehicle transport requirements
• Provide pricing and availability information
• Arrange and provide requested services
• Maintain business and transaction records
• Improve the website and understand its use
• Meet applicable legal obligations

Sharing Information

Bizzo may share information with service providers used to operate the website, communications, analytics or business systems where reasonably necessary. Information may also be disclosed where required or permitted by law.

[Daniel to confirm the website hosting, form submission, email, analytics, storage and other technology providers used by Bizzo before launch.]

Storage and Security

Bizzo takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Retention and Deletion

Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including providing services, responding to enquiries and meeting applicable record-keeping obligations. When information is no longer required, reasonable steps may be taken to securely delete or de-identify it.

Overseas Storage

Some technology providers may store or process information outside Australia.

[Confirm whether any service provider stores, processes or discloses personal information outside Australia and identify relevant countries where practicable before launch.]

Access and Correction

You may contact Bizzo to request access to the personal information held about you, or to ask for it to be corrected or updated. Requests are handled subject to any applicable legal requirements, and identity may need to be confirmed before information is released.

Complaints

If you have a concern about how your personal information has been handled, contact Bizzo using the confirmed business contact details so the matter can be reviewed and a response provided.

[Insert confirmed privacy contact email before launch.]

External Links

This website may link to external websites that Bizzo does not operate. Bizzo is not responsible for the content or privacy practices of those websites. Review their own privacy information before providing personal details.

Changes to This Policy

This policy may be updated from time to time. The current version and the date it was last updated will appear on this page.