Website and Service Terms and Conditions
Last updated: [CONFIRM DATE BEFORE LAUNCH]
Draft for business owner and legal review before launch
These terms govern use of the Bizzo Towing Services website, enquiries made through it and towing or vehicle transport services accepted by Bizzo. Submitting an enquiry does not create a booking or service contract. The applicable service arrangements are confirmed directly with the customer before a job proceeds.
About These Terms
These terms apply when you use this website, contact Bizzo through it or enter into an agreed service arrangement with Bizzo.
Using the website does not by itself create a service contract. A booking is formed only after Bizzo and the customer have agreed on the service, pickup and destination, timing, price and any other applicable conditions.
Information on the Website
The content on this website is provided as general information and may be updated from time to time. Service availability, pricing, timing and suitability are assessed individually and confirmed directly for each job.
Enquiries and Bookings
Submitting a website form, calling, texting or sending a message does not by itself confirm a booking.
A booking is confirmed only after Bizzo has accepted the job and the customer and Bizzo have agreed on the service, pickup and destination, timing, price and relevant arrangements.
Quotes and Pricing
Quotes are based on the information provided by the customer about the vehicle, pickup location, destination, access and towing requirements.
The quoted price or proposed arrangements may need to be reviewed if the information supplied is incomplete or inaccurate, or if the vehicle condition, access, destination or required service differs materially from what was described.
[Daniel to confirm how long quotes remain valid.]
[Daniel to confirm accepted payment methods and when payment is required.]
[Daniel to confirm whether quoted prices include GST.]
[Daniel to confirm the cancellation and rescheduling policy.]
[Daniel to confirm any waiting-time, unsuccessful-attendance, access or additional-service charges.]
Vehicle Condition and Personal Items
Customers should disclose known damage, mechanical issues or other conditions that may affect loading or transport.
Personal belongings should be removed from the vehicle before collection where practical.
[Daniel to confirm the policy for personal property left inside vehicles and any vehicle inspection or existing-damage recording process.]
Delays and Availability
Availability and timing may be affected by traffic, weather, road conditions, previous service commitments, access difficulties and other circumstances outside Bizzo’s reasonable control.
Any estimated arrival or completion time is an estimate unless expressly agreed otherwise. Bizzo will communicate material changes where reasonably practicable.
Website Availability
The website may occasionally be unavailable or contain errors or out-of-date information. Bizzo may update website content, contact details and service information without notice.
Privacy
Personal information collected through this website or during an enquiry is handled in accordance with Bizzo’s Privacy Policy.
Consumer Rights
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.
Services supplied to consumers come with guarantees that may include being provided with due care and skill, being fit for an agreed purpose and being supplied within a reasonable time where no timeframe has been agreed.
Liability
Nothing in these terms limits or excludes liability where it cannot lawfully be limited or excluded.
To the extent permitted by law, Bizzo is not responsible for loss or additional costs caused by materially inaccurate or incomplete information supplied by the customer, unauthorised instructions, undisclosed vehicle conditions or undisclosed access restrictions, except to the extent that the loss was caused or contributed to by Bizzo.
[This liability wording is provisional and must be reviewed by an Australian lawyer before launch.]
Website Content and Intellectual Property
Unless otherwise stated, the text, branding, graphics and original website content are owned by or licensed to Bizzo Towing Services. Website content may not be reproduced or used for commercial purposes without permission, except where permitted by law.
External Links
This website may contain links to third-party websites for convenience or reference. Bizzo does not control those websites and is not responsible for their content, availability or privacy practices.
Governing Law
These terms are governed by the laws of New South Wales, Australia. Nothing in this section limits any rights a customer may have under applicable Australian law.
Contact
Questions about these terms can be sent to Bizzo Towing Services using the confirmed business contact details.
[Insert the confirmed business email address before launch.]